German Speaking Junior Sales Order Management Administrator
Via agency · Trenkwalder Magyarország
Shop assistant
Budapest
Our partner is offering an exciting opportunity for a Junior Sales Order Management Administrator to join their dynamic team, where you can gain valuable experience in an international environment and develop your skills in order management and customer support processes. In this role, you will play a key part in supporting sales operations by ensuring smooth and accurate order processing, working closely with internal teams, and contributing to a high level of service delivery. The position is ideal for candidates looking to build their career in an SSC environment while developing their professional and language skills.
Tasks
- Ensure timely and accurate entry of sales orders into the system, strictly adhering to customer SLAs and expectations
- Work closely with internal departments, including Purchasing, to resolve complex or non-standard orders and address issues such as margin blocks, credit limits, or export restrictions
- Review customer orders thoroughly to confirm all specifications, quantities, pricing agreements, and requirements are correct prior to processing
- Manage returns, issue credits, and resolve order or invoice-related inquiries promptly and efficiently, aiming for a first-time-right approach
- Stay up to date with system changes and new tools to continuously improve order management processes
- Collaborate regularly with internal teams to gather and share information relevant to sales order processing
- Select appropriate delivery methods, configurations, and value-added services based on customer needs
Conditions & benefits
Competitive cafeteria packagePrivate health insurance (Medicover)Opportunity to learn and use foreign languagesSoft skills trainings and talent development programsStable multinational background with a supportive company cultureHome office / hybrid working opportunitiesInternational working environmentClear career growth opportunitiesCross-functional collaboration opportunities
Requirements
- Minimum 1–2 years of experience in Sales Operations or a Customer Service environment
- Strong verbal and written communication skills in English and German
- A service-oriented mindset with excellent interpersonal skills to build strong relationships and resolve customer issues effectively
- Proven ability to work cross-functionally with internal teams to drive results and support customer success
- Basic proficiency in MS Office; familiarity with SAP is a plus